Our Service division is on hand to assist and support customers with a comprehensive range of products and services. All our Engineers are F-Gas trained temperature control specialists and are on call 24/7 to ensure business continuity for our customers.

As well as a range of Preventative Maintenance plans, emergency breakdown response and servicing options, our Service team can also help with sourcing and supplying spare parts for all the main chiller brands, along with antifreeze/glycol. We also offer a range of services to ensure your temperature control system runs as efficiently and as effectively as possible, protecting the longevity of your equipment and saving you money longer term.

Full Turnkey Solutions

Aqua’s aim is to build a life-long relationship with our customers, becoming essentially a “one stop shop” for all your temperature control requirements, for now and the future. The three divisions of our business – Sales, Hire & Service – enable us to help clients every step of the way.

Our USP is our ability to offer clients a complete turnkey solution. We’ll work with you from initial site visit and system design to installation and commissioning. Our services include:

  • Free design consultancy, including AutoCAD drawings, 3D modelling and energy calculations
  • Mechanical and electrical installation – encompassing civil works, offloading & positioning, pipework installation, mains power and cabling, all CDM compliance, full project management and delivery
  • Aftersales support – including preventive maintenance plans to maximise product lifespan and efficiency

Our business is built on our core values of technical excellence, care, integrity and a “can do” attitude. We train all our people to be specialists in what they do – innovative engineers dedicated to providing practical, effective and efficient solutions supported by second-to-none customer service.

Innovative ClimaCheck technology can analyse the live operation of your system very quickly, giving you a detailed analysis of system performance and the functioning of key components. Thermal imaging, laser alignment, oil analysis, noise assessment, vibration analysis and water treatment are all areas we can assist with.

In addition, if you have an air conditioning system on site then our Engineers are qualified to carry out maintenance on this HVAC equipment as well as your industrial/process cooling system – making us a “one stop” shop for all your temperature control requirements.

Here’s an overview of our full range of services:

Glycol Antifreeze

Climacheck Testing

AC Installation

Laser Alignment

Thermal Imaging

Chiller Service

Chiller Maintenance

Noise Assessment

Vibration Analysis

Chiller Spare Parts

Breakdown Service

Oil Analysis

Water Treatment

Chiller Repair

Why Call Aqua?

Established in 2001, Aqua Group are a market leading force in the design and supply of innovative temperature control solutions. Our team has a vast product knowledge base and years of application experience and is focused on finding the most energy efficient and price competitive solution for your specific business needs.

Whether you’re an end user looking for a bespoke cooling system design or a trade customer trying to source a single chiller unit, our specialist engineers are on hand to help. Aqua Group’s core values – Technical Excellence, Can-do Attitude, Integrity and Care – are at the heart of everything we do, and we always strive to achieve the highest level of customer service experience.

For help with product selection and technical advice call our sales team today on 0333 004 4433.