It’s become very clear in recent days that COVID-19 is leading us into unprecedented territory, both as a nation and as a business community. The situation we are all facing is unique and rapidly changing. So, at Aqua, we just wanted to let you know that we’re doing everything we can to keep our people, customers and suppliers safe and supported during these challenging times.
As a Company we’re closely following advice and guidance from the Government and World Health Organization. For several weeks now our employees have been adhering to a self-declaration policy on travel plans and visits to our Italian manufacturers ceased as soon as news of their initial emerged.
For us it’s very much business as normal and we’re dedicated to helping our customers’ businesses continue in the same way.
Our Service Engineers have all completed mandatory iHasco training on COVID-19 and are still on call, 24/7, providing Planned Preventative Maintenance and emergency breakdown support to our customers nationally. We are also working with key members of our UK supply chain to ensure that we can still supply spare parts and consumables to our customers for many of the assets on our customers sites.
For anyone looking to ramp up production in the short term, or perhaps avoid the need for CapEx investment whilst this period of uncertainty reigns, our Hire team are on hand to help with temporary temperature control requirements.
Lastly, but by no means least, our Sales team are ready on the end of the telephone to help with all your permanent, fixed cooling requirements. Perhaps your corporate policy doesn’t allow for site visits at the moment? Not a problem! Our Engineers will happily arrange a virtual meeting to discuss options and ensure you get the help and advice you need.
Keep safe, keep well, keep in touch – we’re here to help – The team at Aqua Group